Mama Jacks is located on the main drag in Pflugerville, TX on Pecan Street. Apparently, it has been in business for 30 years at 800 Pecan St. West. This place is definitely in the greasy spoon category. My wife Jessica and I went there with our little girl, Merrill. We both had cheeseburgers with tots. Merrill didn't have anything since she is only 10 months old. But she did have a poop. Which leads me nicely to my first category of criticism. The facilities. Mama Jacks is located in a sort of run-down store-front location next to a convenience store and a mexican food joint. This place probably sounded like a good investment when Ford was president. But now it looks to need an update. This can sometimes lend credibility to the greasy spoon (think Top Notch on Burnet Road) but in this instance it was just run down. Now back to the poop. Merrill needed a change but the one stall bathroom lacked any surface for the necessary baby gear. So we were forced to change the diaper right there in the booth. This is something we do not only out of nessecity but also as a reminder that a changing table is not that expensive. The inside of the place was classic greasy spoon. A couple of UT banners here and some dry erase boards over there. The smell was great. That grill must be original. It had the sweet aroma of burgers from bygone days. It was also good that the kitchen was mostly open to the dinning area. It is always good to be able to hear the sizzle.
Now the good stuff. The service was friendly and fast. Plopping our burgers and tots on our booth table in just a few minutes from order. However, there were few customers in the joint to slow us up.
The burger was average. Good veggies both in quality and quantity with diced onions and shredded lettuce topped with a rather large slice of fresh tomato. The burger, a little on the stingy side weighed in at less than satisfying on that front, but made up for it with taste. The taste of the burger was outstanding. There was good seasoning of salt & pepper along with perhaps some other spices. But the best part was the grilling. It was well grilled with good oil. Cuddos to the cook. The last thing was the bun. Very unimpressed with the bun. It was likely a Baird's bun that was delivered early in the week. A bit on the stale side and really unimaginative.
Overall I will have to give Mama Jacks a 3 out of 10. The place has great potential and was probably a staple for many folks years ago and possibly locals today, but is not really worth a trip. The owners of this establishment need to focus on the quality of their ingredients and presentation. The employees are great as is the location. The grill is second to none, I am sure. I would give it a try again if there were no other options near by. However there are plenty, so unfortunately, I would say give this hamburger stand a pass.
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